Return and Refund Policy

Thanks for purchasing our products at

In order to be eligible for a refund, you have to return the product within 15 calendar days of the date of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 15 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support team.

To initiate a return, contact or call +1-208-874-9601.

Shipping and Fulfillment

All orders from the This Is Boise brand are made and printed to order to reduce waste and environmental impacts.

Our estimated fulfillment time on all new orders to 2-5 days, at which point the item shipped at your selection of Standard or Expediated Shipping.

The estimated shipping times are as follows:

Standard Shipping: 3-5 days

Expedited Shipping: 1-3 days

Please note that weather, supply chain, or other factors that are not under our control may affect shipping times. The listed times are accurate, but estimates.

Need help?

Contact us at or call +1-208-874-9601 for questions related to refunds and returns.